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Ignite Your Transformation With Technology

Today’s consumers, patients and students expect a faster, more personalized experience than ever before. Our Salesforce experts help organizations use technology to unlock insights and influence decision making to drive meaningful customer interactions.

Featured Insights

  • Is Your Healthcare System Ready for the Consumer Revolution?

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    Huron's 6 ways Customer Relationship Management (CRMs) are improving relationships, building loyalty and engaging consumers in the healthcare industry.

  • How Mature Is Your CRM Program?

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    A customer relationship management (CRM) program can transform how businesses interact with their customers, partners and employees. Learn where your organization ranks on the CRM maturity model.

  • CRM for Higher Education

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    Customer relationship management (CRM) use cases and technology platforms are evolving to meet students’ needs. Salesforce Education Cloud is one new solution.

  • The University of Miami Streamlines Student Service With 'Canes Central One-Stop Shop

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    The University of Miami created a comprehensive platform to improve student service and increase efficiencies.

  • Using Data to Build a Stronger Care Network

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    Data-driven provider relationship management programs deployed with direct-to-consumer strategies and CRM for healthcare are essential in today’s competitive market.

  • Delivering an Omnichannel Access Experience in Healthcare

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    As health systems expand where they engage with consumers, focus is needed on coordinating interactions across channels to deliver a seamless access experience.

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